Privacy policy

Privacy Policy — LAYZOON

Last Updated: August 18, 2026

Welcome to Our LAYZOON .store We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us, in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE consumer protection regulations.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our store:

a) Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment gateway providers)
  • Order history and preferences
  • Any information you provide when contacting customer support

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies
  • Location data (city/country level, for shipping and currency purposes)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, or promotions
  • Provide customer support
  • Improve our website, products, and services
  • Send marketing communications (only with your consent, and you may opt out at any time)
  • Prevent fraud and ensure the security of our platform
  • Comply with legal obligations under UAE law

3. Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

  • Payment processors (e.g., payment gateways operating in the UAE) to process transactions securely
  • Shipping and logistics partners to deliver your orders
  • Service providers who assist with website hosting, analytics, and marketing
  • Legal authorities, if required by UAE law or to protect our legal rights

All third parties are required to handle your data securely and only for the purposes specified.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though this may affect certain features of the website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, legal, accounting, or reporting requirements under UAE law.

7. Your Rights

Under the UAE PDPL, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time
  • Object to certain processing of your data

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

LAYZOON Email: layzoon.store@gmail.com

This Privacy Policy applies to purchases and interactions made through the LAYZOON website and is intended to comply with applicable United Arab Emirates data protection and consumer protection laws.