Shipping policy
Shipping Policy — LAYZOON
Last Updated: August 18, 2026
Thank you for shopping with LAYZOON. Please review our Shipping Policy below for information on delivery times, charges, and procedures within the UAE and internationally (if applicable).
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. You will receive a confirmation email/SMS once your order has been shipped.
2. Shipping Rates & Delivery Times
Within UAE:
- Estimated delivery time: 2–5 business days
- Shipping charges will be calculated and displayed at checkout
- Free shipping may be offered on orders above a certain amount (as indicated on our website/promotions)
International Orders (if applicable):
- Estimated delivery time: 7–14 business days
- Shipping charges and customs duties (if any) will be calculated at checkout and are the responsibility of the customer
Delivery times are estimates and may vary due to courier delays, customs processing, weather conditions, or other unforeseen circumstances.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS so you can monitor your shipment's status.
4. Shipping Partners
We work with trusted courier and logistics partners across the UAE to ensure safe and timely delivery of your orders.
5. Cash on Delivery (COD)
If Cash on Delivery is available, please ensure someone is available at the delivery address to receive the order and make payment. Additional COD charges may apply and will be shown at checkout.
6. Delayed or Lost Shipments
If your order has not arrived within the estimated delivery window, please contact us at layzoon.store@gmail.com with your order number, and we will investigate with our shipping partner.
7. Incorrect Address
Please ensure your shipping address is accurate and complete at checkout. LAYZOON is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
8. Multiple Shipments
If you order multiple items, they may be shipped separately depending on stock availability and warehouse location. You will not be charged extra for split shipments.
9. Contact Us
For any shipping-related questions, please contact us at:
LAYZOON
Email: layzoon.store@gmail.com
LAYZOON reserves the right to update or modify this Shipping Policy at any time without prior notice.